AURA — Live Voice & Payment Orchestrator

5 Accounts

Total Portfolio Roster

0 Resolved

Accounts Settled

$6,392.75

Outstanding Balance

Ready

Voice Agent Channels

Customer CRM Ledger

Manage outstanding accounts and trigger outbound calling actions

Customer Name	Account ID	Phone Number	SSN Last 4	Current Balance	Status	Actions

Platform Information

This dashboard provides collections managers with full visibility into the AI collections pipeline. Operators can select client files from the database ledger, start phone calls, verify customer identity details, dispatch Authorize.net Hosted payment links, and monitor payment settlements in real-time.

Step-by-Step Flow Simulator

Verify caller identity variables and simulate payment settlements

1

Inbound Lookup & Variables

Ready

Phone Number to Query

2

Identity Verification Check

Locked

SSN Digits

3

Simulate Tool Webhook (`POST /`)

Locked

Trigger agent dispatcher to generate a secure Authorize.net hosted payment link.

4

Simulate Payment Webhook Callback

Locked

Simulate Authorize.net delivering payment webhook to settle the database balance.

Outbound Agent Dispatcher

Customer Full Name

Account Number

Phone Number

Dialing Reason

Dialer Logs

Telephony state console idle.

Voice WebRTC Terminal

00:00

Click the microphone icon above to establish a secure WebRTC media handshake and talk directly with the AI assistant.

Dialing Configuration

Configure parameters to inject into the live browser WebRTC session before starting the connection.

Dynamic Profile Context Injected

Supabase Record Matching Enabled

Latency Verification Mode Direct Stream